Who do I call if I have problems with the toll-free phone and fax, the computer, camera, speakerphone, insurance, billing, staff at a county facility, scheduling, a patient...

With any problem, you can start with us. If it's something we can deal with, then we will. If it's something that would fall under your own business expense, then we'll tell you. We provide the interface between you and the patients and a significant amount of support to make sure that interface works exceptionally well. However, if you need paper for your fax machine, a light bulb for your office, a CME course, to renew your medical license or DEA certificate, a new microphone for your computer, a new computer, a vacation in the Bahamas, etc., these are the kinds of expenses that fall to you.